Delivery Policy

For local delivery in Kuwait, concept.muse typically sends out your orders for delivery between 1pm and 9pm. Orders placed before 12 pm will be delivered on the same day, whilst orders placed after 12pm will be delivered the following day.

If you would like to have your order delivered at a specific time of your convenience, kindly let us know the time and we will arrange accordingly at an additional charge of 1 KWD.

If we reach your address and fail to deliver your order due to absence of a receiver, we will return your item to our premises. You can arrange for another delivery time, but note that the second delivery is chargeable at 2 KWD. We only one free delivery per order and upon delivery, the receiver will be required to sign and provide their full name for reference purposes.

For international delivery, concept.muse typically ships out your order within 24 hours of order placement. Shipping rates are provided by FedEx, so you may choose from the options of rates and delivery time frame according to your requirements.